During this period we perform backups, updates and other normal system maintenance actions on our servers.  Should maintenance be performed outside the normal maintenance window, it would be announced on this page and depending on the type of maintenance and its impact on users, it might also be announced by email. 

All systems remain available during most maintenance operations.  Should a normal maintenance affect customer  ability to connect to their mailboxes, those operations will typically be scheduled for the weekend periods (Friday and Saturday windows) and described on this page.

To submit a support ticket click here

Visit our Customer support page: Communicate with our Tech support staff by opening a Trouble Ticket with support@4smartphone.net - their reply will be sent to the email contact information that is associated to the open ticket. 

Note:  If you think you have not received a response, do check your JUNK folder.  Our clients have at times found our ticketed responses in this folder.

Support is available from 6am-6pm PST,
Monday through Friday
Except US National Holidays

Get instant and detailed answers 
to many more of your questions.

Look through our FAQ page
for the most frequently asked questions

For more detailed instructions on how to create your Exchange 2007 account  click here to open the PDF document. How do I cancel an account? The cancelling of all accounts must be done in writing, for tracing purposes.  Please send your request to support@4smartphone.net with subject "cancel account".                                          Thank you.